A player files a complaint against Nvidia after his graphics card overheats

While the controversy over the RTX 4090’s overheating issue continues to swell, a first complaint has been filed against Nvidia. On November 11, Lucas Genova went to a California federal court in hopes of obtaining compensation on behalf of all users affected by the case.

It’s hard not to be drawn to the pun upon seeing the news: it’s starting to reek of burnt for Nvidia. You may not have missed the phenomenon that has rocked the world of PC gamers in recent weeks: Some RTX 4090s get so hot that they melt the power cable. Initially isolated, the problem quickly grew in scope, spreading to several different models and types of cable.

So the inevitable happened: The player ended up filing a complaint against Nvidia. It is Lucas Genova who accuses the construction firm of fraudulent enrichment, breach of warranty, fraud, and violation of New York’s General Trading Code. The complaint was filed on November 11 in federal court in California, we learned from Tom’s Hardware.

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Lucas Genova explains that he bought his car RTX-4090 for $1,599 at Best Buy retailer. He claims to have some experience building gaming PCs and installing this type of component, and so made sure to respect all safety recommendations when plugging in his graphics card. Unfortunately, that didn’t stop him from seeing the 16-pin adapter melt a few days later.

The complaint further states that Nvidia “Marketed and sold the RTX 4090 with a defective, unsafe power cable plug and socket, which rendered consumer boards inoperable and posed a serious electrical and fire hazard to each purchaser.”. Lucas Genova states that he has filed a complaint on behalf of all users affected by the situation. Several days after the first certifications, Nvidia still can’t find the origin of the overheating.

source : tom devices