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Leading Out with Michael Guerin Sometimes people have a point

  • Wed, 13 Jun 2018
I like getting feedback. Often it isn’t very complimentary, which is understandable because people are far more likely to send you an email about something that riled them up than something they agreed with. That is human nature and when I do get critical emails I try to read them with an open mind: does this person have a point? Unless they are abusive, in which case I don’t care if they have a point because rude people don’t get in the front door. They just get delet…

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